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The Lowe’s Cleveland Clinic Heart Benefit Program is offered to employees and covered dependents currently enrolled in the Lowe’s Copay Medical Plans and HDHP Medical Plan*.
Those needing non-emergent, complex heart procedures, who meet the program’s clinical requirements, can receive care from the world-renowned Cleveland Clinic in Cleveland, Ohio — with all medical and travel expenses paid for by Lowe’s.
*Some employees may need to pay their medical plan's deductible first.
Patient is diagnosed with a condition and calls Health Design Plus to confirm benefit eligibility.
Medical records reviewed by Cleveland Clinic to ensure appropriate diagnosis and treatment plan.
Approved patient is scheduled for surgery.
Patient and companion travel to Cleveland for pre-treatment appointments, educational session and treatment.
Cleveland Clinic follows up by phone at 7,14 and 30 days post-discharge. Patient follows up with home physician per the discharge plan.
Patient is ready to go back to work and an improved quality of life.
The following initial criteria qualify a member for these services:
* Certain restrictions apply for members of the HDHP plan.